Who cares about your candidates’ experiences?

Are the experiences job seekers and candidates have with your organization on the minds of anyone at the top of your house?  Does anyone in your organization connect the dots between your corporate brand, employment brand and candidate experience?

Paying attention to the candidate experience is the logical next step as organizations confront the looming talent shortages in many geographic and skill areas.  Thought leaders in the recruiting field are suggesting that automated ATS replies to job candidates and the all-too-common resume “black hole” are negatively impacting many organizations’ ability to attract top flight talent and begin creating relationships with them – relationships that end with employment.

Some really smart people in the recruiting field are stepping out on the edge and calling attention to the need for better candidate experience practices by creating an award to recognize those organizations whose processes show that attending to candidates in a more respectful way has a positive impact on their ability to build talent communities and to actually hire the talent they need.

Gerry Crispin, Elaine Orler, Mark McMillan and Ed Newman have created The Talent Board to manage the North American Candidate Experience Awards which will be awarded at the 2011 HR Technology Conference in October.  The three-round process is easy to complete and gathers information from your organization about the experiences prospects and job seekers have when interacting with your recruitment processes and people.  Even if you aren’t selected as a winner this year, you’ll get to receive feedback on how your organization compares with the others in the competition and how you might improve your recruitment practices in this area.

Gerry, Elaine, Mark and Ed are just the people to put meat on the bones of this conversation.  And announcing the awards at HR Tech is brilliant.  I encourage you to fill out the initial questionnaire – it takes less than 15 minutes – and apply before June 30.  You’ll be starting down the path of connecting the candidate experience and your employment brand to your broader corporate brand and strengthening all of them.

Not a bad way to start the summer.

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3 Comments

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3 responses to “Who cares about your candidates’ experiences?

  1. I work for an association and sometimes our candidates are our members. Their experience when applying for a job in the N.O. can have a huge impact on how they view their professional association in the future. Tim Sackett wrote an interesting post on the candidate experience last fall that prompted me to write this post — When the Candidate Experience Matters Most: 4 Tips to Help Candidates Feel Good Even When They Don’t Get the Job

    http://smartblogs.com/insights/2010/12/07/when-the-candidate-experience-matters-most-4-tips-to-help-candidates-feel-good-even-when-they-don%e2%80%99t-get-the-job/

    I’ll take a look at the application for the award. I’d certainly love to get some more feedback. Thanks for sharing the info in your post.

  2. Pingback: What About the Candidate’s Experience? | Mint Resumes

  3. Thanks Laurie. And if you do apply we’ll actually call you and explain how you did. Feedback…what a concept.

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